No. There are no minimum order requirements unless specifically noted on a product. You can order a single gift for one client or place larger orders for multiple recipients.

Yes. Your company logo can be added to eligible products. When placing your order, you will upload your logo directly on the checkout page so we have the correct branding file for your order. Anywhere you see a Gifting Gateway logo displayed on a product, it is simply a placeholder showing where your logo will appear. We do not add Gifting Gateway branding to products intended for your clients.

Yes. A personalized message can be included with eligible gifts so the package feels personal and comes directly from you and your business. You can enter your message during checkout.

Yes. Once your gift has been prepared and packaged, it can be shipped directly to your recipient on your behalf. You do not need to receive, store, repackage or resend the product yourself.

No. The Gifting Gateway handles production, preparation, packaging and shipping. There is no need for you to maintain inventory, arrange storage or coordinate fulfillment.

Production and delivery times vary depending on the product, customization requirements, order size and shipping destination. Estimated processing or shipping information may be listed on the individual product page when applicable.

The Gifting Gateway is designed for businesses and professionals who want an easy way to send customized gifts to clients, customers, colleagues, referral partners and other important relationships without managing the production and fulfillment process themselves.

For the best results, we recommend uploading the highest-quality version of your logo available. A high-resolution PNG with a transparent background is preferred for most products. If another file format is needed for a particular product, we will contact you.

You can elect to receive a proof on the checkout page. If you select the proof option, we will provide a digital proof of your customized item for review before production begins. Selecting a proof may add additional processing time while we wait for your approval.

Yes. Gifts can be sent to different recipients and addresses. For individual orders, simply enter the appropriate shipping information during checkout. If you have a larger gifting project involving multiple recipients, contact us and we can help coordinate the order.

Yes. You can have an order shipped directly to yourself instead of a client. This is a great option if you want to see a product first, use items at an event or personally distribute gifts to your clients.

Our goal is for the gift to represent your business, not ours. Gifting Gateway logos shown on product images throughout the website are placeholders for your logo unless specifically stated otherwise. Customized products sent to your clients are designed around your branding.

Because many of our products are customized, orders may enter production shortly after they are placed. Contact us as quickly as possible if you need to request a change or cancellation. We will make every reasonable effort to assist, but changes or cancellations cannot be guaranteed once production has started. Please review our Terms of Service for complete order and cancellation policies.

If the logo you upload is too low-resolution, has an unsuitable background or cannot be properly reproduced on the selected product, we may contact you before production to request a different file or discuss available options.

Yes. Tracking information is provided once your order has shipped so you can follow the package through delivery.

If an item arrives damaged, defective or different from what was ordered, please contact us as soon as possible and provide photos of the item and packaging when applicable. We will review the issue and work with you toward an appropriate resolution in accordance with our Terms of Service.

Many of our products can be customized with your logo, branding, message or other available options, but customization varies by product. Each product page will show the customization options available for that specific item.